Change the name of the owner

Georgios · ‎27-10-2019

Hello there,

For some reason I am being presented with Christos Alexandrou instead of Georgios Alexandrou in the Details. The ownership has been moved two years ago. Is it possible to update the details?

Thank you in advance,
Georgios

jonsie · ‎27-10-2019

Hi @Georgios

You will need to contact customer service

Guide: How to find help & contact O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎27-10-2019

@Georgios

Did you take a new contract in your name 2 years ago?

The billing details can be changed, but not the name unless a new contract, with credit checks is taken.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎28-10-2019

Good morning @Georgios

I was wondering if you had a chance to check the suggestions above? Let us know how you get on with this please!

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