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Change tariff

Level 1: Joiner
  • 1 Posts
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I have been sent a message telling me I'm out of my minimum contract term and my monthly payment  will increase. I am trying to change to a cheaper tariff but am unable to do so. The tariff I want to change is with you via Uswitch and is advertised at £5.99 per month. How can I change to this tariff as it is apparently not available on your website.

Message 1 of 2

Level 94: Supreme
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To Use USwitch
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2