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Change tariff

Bibby
Level 1: Joiner
  • 3 Posts
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Registered:
My contract expired last month , when I try to change tariff I get options I don’t want , too expensive . I saw the sim only offer of 20gb for .£15 . As I am already with o2 do I need to buy this new SIM card ?
Message 1 of 4
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MI5
Level 94: Supreme
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Registered:
You need to go to upgrade options not tariff change.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Bibby
Level 1: Joiner
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Registered:
I did that but it looks like I need to buy a new SIM card .? I thought o2 could just change my tariff without swapping over SIM cards . Sorry if this is a stupid question .
Message 3 of 4
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MI5
Level 94: Supreme
  • 127014 Posts
  • 614 Topics
  • 21894 Solutions
Registered:
You can choose to keep your current SIM.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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