cancel
Showing results for 
Search instead for 
Did you mean: 

Change phone account contact details

MarkPettigrew
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

The phone SIM&nbsp (REMOVED) was bought to use for our local tennis club, and I am now standing down as Treasurer. How do I change the contact details for this number to the new Treasurer without changing the details for my own phone SIMs?  

Message 1 of 3
375 Views
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 11948 Posts
  • 66 Topics
  • 3218 Solutions
Registered:

@MarkPettigrew 

 

You cant on Pay Monthly, the tennis club or the person taking over will need to sign up to an o2 contract and then you need to migrate the number to that contract, and if need be pay off any outstanding term... 

 

Guide: Migration & porting into O2 

 

The other option if out of contract is get the Tennis Club to sign up to a PAYG sim such as 1p Mobile or GiffGaff, and then port the number out..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
364 Views

Cleoriff
Level 94: Supreme
  • 127086 Posts
  • 834 Topics
  • 7583 Solutions
Registered:

@MarkPettigrew 

I see you have posted in the Pay Monthly section,  so who pays the bill for the phone?

Is it the tennis club?

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on  202 or 0344 809 0202 (Contract)  4445 or 0344 809 0222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

The only info we have on 'change of ownership' is here, although I'm  not sure it's exactly what you need as this seems to be a unique situation.

https://www.o2.co.uk/help/account-and-billing/transfer-of-ownership 

 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
364 Views