Change payment date

[RW91]

Hi, my account payments are consistently late due to a change in circumstances and I need to change my payment date to stop me being cut off 2 days before I get paid! 

Can't get a hold of anyone at all, customer service has been absolute trash so far 

[Bambino · Accepted solution]

@RW91 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)