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Level 1: Joiner
Posts: 1
Registered: ‎20-11-2019
Accepted Solution

Change payment date

Could I change my payment date from the 2nd December to the 9th December as I get paid on the 9th of every month
Posts: 108,963
Topics: 561
Solutions: 14,432
Registered: ‎04-04-2012

Re: Change payment date

@Conscud 

You need to call customer service on 202 please. 

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 7,802
Registered: ‎23-07-2014

Re: Change payment date

Good morning and welcome to our community @Conscud !

 

Let us know if you managed to get in contact with customer service ok about your payment date, and if you have any additional questions. Smiley Happy

 

Cheers @MI5  for your help! thumbsup

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Level 1: Joiner
Posts: 1
Registered: ‎02-04-2020

Re: Change payment date

I also need to change my payment date as my pay date has gone to the first of the month but I cant get through to 202
Posts: 108,963
Topics: 561
Solutions: 14,432
Registered: ‎04-04-2012

Re: Change payment date

Sorry, but you need to keep trying.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 1
Registered: ‎25-04-2020

Re: Change payment date

I'm also trying to change it but 202 will only take calls related to fraud. I can't pay now u till the end of the month so unsure what to do as I guess they will just cut me off f I cancel it
Posts: 93,042
Topics: 751
Registered: ‎14-01-2013

Re: Change payment date

@Sarah208 

Use the fraud option. It doesn't matter, they have dealt with calls not associated with fraud during this crisis.

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