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Anonymous
Posts: 0
Accepted Solution

Change payment date???

Hi, 

 

Is there any easy way to change my billing date online?

Having trouble trying to do this 

 

Thanks 

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Posts: 98,972
Topics: 546
Solutions: 12,479
Registered: ‎04-04-2012

Re: Change payment date???

[ Edited ]

Log into your MyO2 http://www.o2.co.uk/myo2 go to bills then manage details.
You'll need to set up a PIN the first time to access this section.

pay details.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Change payment date???

I have set up pin for this, however I can only see options for changing payment card and not bill date?

 

 

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Posts: 98,972
Topics: 546
Solutions: 12,479
Registered: ‎04-04-2012

Re: Change payment date???

Ah yes the date needs to be done by customer service, sorry.
Call them free on 202 and you need around 6 clear days before your next direct debit is due to be taken so the systems all catch up with each other.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 1,192
Registered: ‎01-02-2017

Re: Change payment date???

Hello @Anonymous

Please follow @MI5 advice and let us know if we can help you more! We hope to see you around Wave

 

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