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Change or cancel recent order

Mcripps
Level 1: Joiner
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I made an order for a ipad yesterday but wish to either change the ipad an contract or cancel an then re order with the correct one.

Live chat is down, I can't get through to anyone on the phone, shops are closed and Facebook team are only dealing with vulnerable people

Any ideas what I can do??
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Bambino
Level 85: Esteemed
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@Mcripps Getting through to customer service is difficult, if not impossible at the moment, unless your issue is a priority, which this probably isn't. If the device is in stock, (which is doubtful anyway), and the order is in progress, you'll just have to wait until it arrives and then refuse delivery. Once it's returned and you're refunded you can reorder. If the device is out of stock and you are notified, you will hopefully be refunded and can order again then.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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