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on 14-04-2016 23:18 - last edited on 14-04-2016 23:31 by Toby
Hi I am not happy I have just received an email saying we have just completed your tariff change to o2 refresh 24m unlimited 1gb . I did not want or request any tariff change I don't understand why it's changed ? Thanks anthony. I have 3 different devices and tariffs with o2 they all should be more than 1gb
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14-04-2016 23:24 - edited 14-04-2016 23:26
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14-04-2016 23:24 - edited 14-04-2016 23:26
@Anonymous This is a customer to customer public forum. Please remove your number or you will most likely get spammed. Click on Options and Edit Reply. You need to speak to customer service in the morning. http://www.o2.co.uk/contactus

on 14-04-2016 23:19
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on 14-04-2016 23:19
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14-04-2016 23:24 - edited 14-04-2016 23:26
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14-04-2016 23:24 - edited 14-04-2016 23:26
@Anonymous This is a customer to customer public forum. Please remove your number or you will most likely get spammed. Click on Options and Edit Reply. You need to speak to customer service in the morning. http://www.o2.co.uk/contactus
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on 14-04-2016 23:25
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on 14-04-2016 23:25
This is a customer to customer forum. You need to contact customer services
Veritas Numquam Perit
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14-04-2016 23:27 - edited 14-04-2016 23:27
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14-04-2016 23:27 - edited 14-04-2016 23:27
Reported
Sounds like another potential fraudulent upgrade ?
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on 14-04-2016 23:29
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on 14-04-2016 23:29
Only customer services can sort out any discrepancies in your tariffs. You can check in MY O2 http://www.o2.co.uk/myo2 re problems. Ring CS tomorrow morning. Please dont use live chat
Veritas Numquam Perit
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on 15-04-2016 07:07
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on 15-04-2016 07:07
Do it for all online log one and also run virus and malware checks.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

