Change of tariff I did not ask for

[Anonymous]

Hi I am not happy I have just received an email saying we have just completed your tariff change to o2 refresh 24m unlimited 1gb . I did not want or request any tariff change I don't understand why it's changed ? Thanks anthony. I have 3 different devices and tariffs with o2 they all should be more than 1gb

[Anonymous]

Please contact me with help

[Bambino · Accepted solution]

@Anonymous This is a customer to customer public forum. Please remove your number or you will most likely get spammed.  Click on Options and Edit Reply. You need to speak to customer service in the morning. http://www.o2.co.uk/contactus

[Cleoriff]

This is a customer to customer forum. You need to contact customer services

[Beenherebefore]

Reported

Sounds like another potential fraudulent upgrade ?

[Cleoriff]

Only customer services can sort out any discrepancies in your tariffs. You can check in MY O2 http://www.o2.co.uk/myo2 re problems. Ring CS tomorrow morning. Please dont use live chat

[MI5]

I suggest you change your passwords immediately.
Do it for all online log one and also run virus and malware checks.