on 08-04-2020 12:29
Hi - I've just joined o2
I received my phone but now i want to change it - i no i have a 14 day change period which I want to use but i cant get hold of anyone to sort this - can anyone help?
thanks
on 08-04-2020 12:36
on 08-04-2020 12:36
on 08-04-2020 12:37
on 08-04-2020 12:37
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
on 08-04-2020 12:49
on 08-04-2020 12:49
Do you know what department it is that I need to talk to?
on 08-04-2020 13:03
on 08-04-2020 13:03
on 08-04-2020 14:00
on 08-04-2020 14:00
Is there any way to get straight to customer service - at the moment I'm only getting upgrades or leaving
on 08-04-2020 14:01
on 08-04-2020 14:01
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808