Solved: Change of contract and direct debit

Leela3000 · ‎14-06-2024

I've changed my O2 contract (online) to a SIM only pay monthly one and arranged the direct debit. Do I need to cancel the old DD, it will O2 just change the amount paid?

MI5 · ‎14-06-2024

@Leela3000

No need to cancel, it will just be replaced.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-06-2024

@Leela3000

No need to cancel, it will just be replaced.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Leela3000 · ‎14-06-2024

Thank you!

MI5 · ‎14-06-2024

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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