Solved: Change of address

Anonymous · ‎03-09-2017

Hi I'm trying to upgrade my phone but need to change the billing address on my account, but I can't see where to do this

MI5 · ‎03-09-2017

The easiest may be to call customer services, 202 for contracts http://www.o2.co.uk/contactus
but you can also do it in your MyO2 http://www.o2.co.uk/myo2 under "Manage your details"

Direct link https://accounts.o2.co.uk/manage/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-09-2017

The easiest may be to call customer services, 202 for contracts http://www.o2.co.uk/contactus
but you can also do it in your MyO2 http://www.o2.co.uk/myo2 under "Manage your details"

Direct link https://accounts.o2.co.uk/manage/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎05-09-2017

Hi @Anonymous how are you getting on with the address change? Did you try via My O2 as per the info above from MI5?

O2

Change of address

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account