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Change of Address

pele
Level 1: Joiner
  • 9 Posts
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Hi I'd like to ask how can I change my address inside O2. I've logged in and clicked on my number on the O2 website. I'm then taken to a page that allows me to manage my account. When I click on it. I see a paragraph calling Billing Address. It says select account from "My O2"(hyperlink).

But it takes me back to the beginning and doesn't allow me to change my address? I click on manage my details. But it takes me back to the "Billing Adress" paragraph which I mentioned above 👆 

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MI5
Level 94: Supreme
  • 151661 Posts
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@pele 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@pele 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
432 Views