Yes you can have one change FOC.
You will need to contact O2 as it can't be done from here.
You can do this by simply calling customer services on 202 (Pay Monthly) or 4445 (Pay as you go).
Or
(https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.
O2 will allow you one free mobile number change should you wish to change it.
After that you will be charged a one off fee of £35.00 if you want to change again.
Things to keep in mind:
- If you call to change your number and call from the number you want to change, the call will get disconnected as part of the process. The number change is processed and a new number is auto-allocated, which disconnects the existing number immediately.
- If you can call from an alternate number, you will be able to finish the conversation and get the new number from the advisor. Otherwise, you will have to call someone to find out what your new number is once it’s complete.
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
