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Hannahf92
Level 1: Joiner
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Hi I have just changed to o2 and want ed to keep my old ee number but I keep getting cold calls and would like to change to a new number but all I can find online it how to keep your old number can anyone help me
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MI5
Level 94: Supreme
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@Hannahf92 

To keep your EE number, fill in the form here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

To get a new number, just keep the one O2 have given you when you joined, or call O2 to request a change Guide: Coronavirus Community Help and Support 

Guide: How to change your mobile number 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151653 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Hannahf92 

To keep your EE number, fill in the form here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

To get a new number, just keep the one O2 have given you when you joined, or call O2 to request a change Guide: Coronavirus Community Help and Support 

Guide: How to change your mobile number 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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