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Change my package

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Arnot
Level 1: Joiner
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‎23-01-2024 12:21 - edited ‎23-01-2024 12:22

‎23-01-2024 12:21 - edited ‎23-01-2024 12:22

Hi,

 

I hope this message finds you well and happy.

 

I've been travelling here in South Africa for over a year now and don't use my phone at all. Only to connect to Whatsapp and social media when I have wifi. Is there any way I can reduce mhy monthly payments as I feel like I'm not really using my phone.

 

Kind regards,

 

James 

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MI5
Level 94: Supreme
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on ‎23-01-2024 12:24

on ‎23-01-2024 12:24

@Arnot 

Your only option is to switch to PAYG.

Guide: Migration & porting into O2  

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎23-01-2024 12:24

on ‎23-01-2024 12:24

@Arnot 

Your only option is to switch to PAYG.

Guide: Migration & porting into O2  

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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