on 23-12-2021 03:47
23-12-2021 05:37 - edited 23-12-2021 05:41
23-12-2021 05:37 - edited 23-12-2021 05:41
@Roymacp20 O2 will allow you one free number change. See this guide first: How to change your mobile number - O2 Community
You will need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers in this link: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 through social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
23-12-2021 05:37 - edited 23-12-2021 05:41
23-12-2021 05:37 - edited 23-12-2021 05:41
@Roymacp20 O2 will allow you one free number change. See this guide first: How to change your mobile number - O2 Community
You will need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers in this link: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 through social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)