Solved: Change my name on my account

Anonymous · ‎18-10-2017

Hi is possible for me to amend my surname . I've got a double barrel name?

MI5 · ‎18-10-2017

See how to here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-10-2017

See how to here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎19-10-2017

@Anonymous welcome to our forum! How's it going with the name change, all good or do you have any additional questions?

As mentioned in MI5's link above, O2 will need proof of the name change (marriage or deed poll certificate etc.) and there's a form that you need to fill in also and send over to O2.

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