Solved: Change my name on my account

Anonymous · ‎18-10-2017

Hi is possible for me to amend my surname . I've got a double barrel name?

MI5 · ‎18-10-2017

See how to here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎18-10-2017

See how to here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎19-10-2017

@Anonymous welcome to our forum! How's it going with the name change, all good or do you have any additional questions?

As mentioned in MI5's link above, O2 will need proof of the name change (marriage or deed poll certificate etc.) and there's a form that you need to fill in also and send over to O2.

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