Solved: Change my Name

Anonymous · ‎20-11-2015

I have changed my name via Deed Poll - how do I change this on my account.

Everytime I have tried to call over the last fortnight it's been a 30 minute wait and the Live Chat keeps cutting out...help!!

MI5 · ‎20-11-2015

This is the address to write into:
Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

viridis · ‎20-11-2015

Need to send a letter with proof of name change to o2.
Someone else will provide link or address as I'm mobile

MI5 · ‎20-11-2015

This is the address to write into:
Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎20-11-2015

You will definitely need am official document with your new name.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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