Change my Direct debit date

[Kristy22]

Hello I was wondering if I could change my DD to the 25th of every month

[Cleoriff]

@Kristy22 

You can change it but need to ccontact O2.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 or Payment Management team on 0800 902 0217.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Enlli]

If you are on the new billing system  you can use My O2 browser version

Menu> Billing> Payment Methods. There is a drop down to change payment date

[Breanna]

Were you able to get this sorted @Kristy22?

[ES7]

My o2 > Billing > Billing History > Stored Payment Methods > scroll to Direct Debits

[Oxonian]

This thread has been dormant for ten months @ES7 ; it is useful you making that contribution but it would be far better if you have a question to ask or feedback to offer if you go back to the Community homepage and start a new conversation. 👍