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Change from pay monthly to pay as you go.

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Kenbo
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‎04-09-2019 06:02 - edited ‎04-09-2019 06:06

‎04-09-2019 06:02 - edited ‎04-09-2019 06:06

Can I change my contract from pay monthly to pay as you go. How do I do it and how much will it cost?

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MI5
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on ‎04-09-2019 06:53

on ‎04-09-2019 06:53

@Kenbo 

Yes you can change. The cost will depend on how long you have remaining on your contract. 

Call customer service and they will process the change for you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎04-09-2019 06:53

on ‎04-09-2019 06:53

@Kenbo 

Yes you can change. The cost will depend on how long you have remaining on your contract. 

Call customer service and they will process the change for you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎04-09-2019 20:39

on ‎04-09-2019 20:39

Help here if on a Refresh contract.

https://www.o2.co.uk/help/pay-monthly/o2-refresh-explained

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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EmilieT
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‎05-09-2019 12:26 - edited ‎05-09-2019 12:26

‎05-09-2019 12:26 - edited ‎05-09-2019 12:26

Hi @Kenbo! I hope you found all the information above useful - thanks @MI5 and @jonsie for helping out slight_smile

 

You could also have a look at our Guide: Migration & porting into O2  which has some more details on moving from pay monthly to pay as you go. Let us know if you need more help!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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