Cookies on O2

We use cookies to help you get the best experience from our site and show you more relevant products. Carry on browsing without changing your settings if you agree to our use of cookies. See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies.

Welcome to the O2 Community

 
Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Highlighted
Level 1: Joiner
Kenbo
Posts: 1
Registered: ‎31-12-2014
Accepted Solution

Change from pay monthly to pay as you go.

[ Edited ]

‎04-09-2019 06:02 - edited ‎04-09-2019 06:06

Can I change my contract from pay monthly to pay as you go. How do I do it and how much will it cost?

Report Content
Message 1 of 4 (261 Views)
Reply
0 Kudos
Highlighted
MI5
Posts: 101,926
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Change from pay monthly to pay as you go.

on ‎04-09-2019 06:53

@Kenbo 

Yes you can change. The cost will depend on how long you have remaining on your contract. 

Call customer service and they will process the change for you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Report Content
Message 2 of 4 (254 Views)
Reply
0 Kudos
Highlighted
jonsie
Posts: 80,280
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Change from pay monthly to pay as you go.

on ‎04-09-2019 20:39

Help here if on a Refresh contract.

https://www.o2.co.uk/help/pay-monthly/o2-refresh-explained

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

unnamed
Funniest-Member
protectnhsislandechoanimated-cat-image-0516
Report Content
Message 3 of 4 (191 Views)
Reply
Highlighted
Former Staff
EmilieT
Posts: 5,426
Registered: ‎18-04-2018

Re: Change from pay monthly to pay as you go.

[ Edited ]

‎05-09-2019 12:26 - edited ‎05-09-2019 12:26

Hi @Kenbo! I hope you found all the information above useful - thanks @MI5 and @jonsie for helping out Smiley Happy

 

You could also have a look at our Guide: Migration & porting into O2  which has some more details on moving from pay monthly to pay as you go. Let us know if you need more help!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature

Report Content
Message 4 of 4 (178 Views)
Reply
0 Kudos