I'm currently overseas and have just topped up my phone and received the minutes, texts, data associated with Pay and Go Go Go because I opted in when I was in the UK. This is no use to me overseas, how can I change back so this £10 will appear as credit on my phone and doesn't expire? I don't need to use my phone much over here so don't need any tarriff, just the credit so I can occasionally send texts.
Any help appreciated 
- 153043 Posts
- 652 Topics
- 29210 Solutions
Good news
- 97119 Posts
- 614 Topics
- 7206 Solutions
Glad they sorted it for you:smileyhappy:
Good reasonable result.
Well done.
Well done.
- 130610 Posts
- 838 Topics
- 7609 Solutions
@Anonymous wrote:That's it sorted, connected to an online chat and explained the situation. The support person removed the Pay and Go Go Go and credited £10 back to my balance. It took about 2 mins start to finish. 10/10 for O2!
Thanks again
Brilliant result...Great to see that online chat worked well for you...despite the fact you are abroad 
- 153043 Posts
- 652 Topics
- 29210 Solutions
It certainly is
- 97119 Posts
- 614 Topics
- 7206 Solutions
Good that webchat sorted it
- 153043 Posts
- 652 Topics
- 29210 Solutions
Nice to hear them getting something right
That's their one for the month
@Anonymous Gladt to hear that webchat sorted it 
Remember to return to your discussion to mark a post as your solution if you found one! See you around
