I am changing from a Pay as you go O2 to Pay Monthly SIM only tariff on my iPhone, have received the new SIM with a new number. I wish to keep the old number and get the large balance from the PAYG transferred to my new monthly account.
I texted to get the SIM swop done first, still waiting for the old SIM to lose the service so I can insert the new one.
I tried to fill in the form online for transferring number from PAYG to Pay monthly but it requests a PAC number which I have not got?
It's thought a pac was only needed if transferring from another supplier? If it is required for inter O2, how do I request one?