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Change from Big Bundle back to simple PAYGo

Anonymous
Not applicable

I have a mobile which is only used for emergencies, and therefore very light usage. Unwisely I registered for a £10 Big Bundle.  How do I switch back to a simple Pay As You Go where I only pay for the calls I make?

Message 1 of 22
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Anonymous
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whats giffgaff?

Message 11 of 22
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MI5
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O2's purely payg network www.giffgaff.com
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 22
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gindygoo
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Again I'll comment that giffgaff (for most ppl) have terrible data speeds (and ridiculously expensive on payg) but calls and texts are OK.
Message 13 of 22
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MI5
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and again, I'll say it depends where you are and how many other users are on in your area.
To be frank, o2 data is nothing to shout about in a lot of places right now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 22
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Anonymous
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Thank you.  I have now switched to O2 basic as you suggested - it only took 2minutes!

 

Message 15 of 22
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jonsie
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Message 16 of 22
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MI5
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Thanks for the update.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 22
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Cleoriff
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So Basic is stll available. Good to know.....:smileywink:

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Message 18 of 22
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MI5
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Well yes that's 2 recent reports saying it is.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 22
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Cleoriff
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@MI5 wrote:
Well yes that's 2 recent reports saying it is.

Though still nothing we can link to?

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Message 20 of 22
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