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Change date of Billing

Anonymous
Not applicable
I would like to know how I can change the date of my billing. Thank you.
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MI5
Level 94: Supreme
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Registered:
Only by calling customer services on 202 from your o2 phone or alternative numbers from a landline here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 6
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MI5
Level 94: Supreme
  • 120736 Posts
  • 605 Topics
  • 18184 Solutions
Registered:
Only by calling customer services on 202 from your o2 phone or alternative numbers from a landline here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 6
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Martin-O2
Community Manager
Community Manager
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Hey @Anonymous! How did you get on with customer services? Did you get your billing date changed? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 3 of 6
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Anonymous
Not applicable
I have called 202 and I'm currently in the process of changing my date of billing.
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mavericke
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Registered:

@Anonymous

 

it should be faily straight forward. You should be able to see the change in your billing date 24 hours after giving 202 a call.

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Martin-O2
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Awesome! Good to hear @Anonymous smiling Please let us know if you have any other questions! 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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