on 14-05-2020 11:39
I would like to change my billing date, as I do pay the bill every month... but the current billing date is not consistent with when I have money available. This then means i am charged a late payment amount every month.
I have tried without sucess, because of this COVID-19, to speak to someone from O2 about this but can not do so.
This is unacceptable as I keep being charged. How can i get intouch with a o2 agent to have my billing date changed, or atleast stop charging me late payment amount?
Solved! Go to Solution.
on 14-05-2020 11:58
on 14-05-2020 11:58
There are numerous numbers in that guide
Try the one ending in 4005. I got through on that immediately.
Veritas Numquam Perit
on 14-05-2020 11:41
You have to call to change billing date @Moyah8
Ring any number in this guide.
Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 14-05-2020 11:55
on 14-05-2020 11:55
I am not ringing from the o2 phone.
I am ringing from a landline. It does not work. It takes me to a payment 0800 902 0217 takes me to a Pay as you go service... I have a pay monthly phone.
0344 809 0202 goes around many information only option, then says "Goodbye" and ends the call.
What other number do you have that i can use to contact O2 from a non o2 mobile / landline?
on 14-05-2020 11:58
on 14-05-2020 11:58
on 14-05-2020 12:00
on 14-05-2020 12:00
on 14-05-2020 12:07
on 14-05-2020 12:07
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on 14-05-2020 12:08
on 14-05-2020 18:00
on 14-05-2020 18:00