Change bill date

[DeeG84]

Hi recently been outsourced to another company and my payment date has changed so I would like to change my direct debit payment date to the 6th of every month 

[Denzil2321]

Hi there @DeeG84  you can do this though the 02 app or by calling 202 hope this helps 

[Cleoriff]

@DeeG84 

You need to contact payment management.

Details here Guide: How to find help & contact O2 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am