Solved: Change bill date

Anonymous · ‎15-09-2017

I was just wondering how I would go about changing the date that my bill would come out of my account as at the moment it is in the middle of the month and I would prefer it to be on my pay day as would make life alot easier

MI5 · ‎15-09-2017

Hi, you just need to call customer services on 202 and ask them to change the date.
I'd do it immediately after this months bill is taken out to avoid a double payment in the first month and also to ensure the system has enough time to process it in time for next month.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-09-2017

Hi, you just need to call customer services on 202 and ask them to change the date.
I'd do it immediately after this months bill is taken out to avoid a double payment in the first month and also to ensure the system has enough time to process it in time for next month.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-09-2017

Hi @Anonymous you need to contact customer service & get them to do it

https://www.o2.co.uk/contactus

Martin-O2 · ‎18-09-2017

Please let us know if you have any problems getting the billing date on your account changed @Anonymous. And welcome to the forums!

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