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Change Tariff

Anonymous
Not applicable

so i can change my tariff from tomorrow

 

i want to change to the £28 one which includes unlimited texts/calls and 2gb data (i think i can get that, with o2 refresh)

 

and will i get charged for more than a month or anything?

Message 1 of 39
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38 REPLIES 38

Anonymous
Not applicable
Hi

We all like to help that's for sure.

Enjoy your phone. slight_smile
Message 31 of 39
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MI5
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Our concern is that customers always get the very best advice and are happy with their lot.
If not we can help to advise how it can be resolved slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 32 of 39
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Cleoriff
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@Anonymous wrote:

Wow, what a debate!

 

It's great that so many people are making sure I get the right advice and service.

 

I can tell you now that 2G, 3G 4G or an G was not explained by the adviser when I was upgrading.  It wouldn't have meant anything to me anyway at the time.

 

However, when I did upgrade I got the following text message from O2:

 

"Great news, your 4G service is ready. Just a few final steps before you get started.  Make sure your 4G sim is in your 4G phone" ........etc.

 

This is why I questioned what 4G was.

 

Anyway, I have just received my new phone and I'm now going to try to set it up.  I may be some time!!!!!


You will be fine (says me... who wasn't) wink

However at least you know that you can come back here for any further help etc. Enjoy your new phone.

Veritas Numquam Perit

Girl in a jacket
Message 33 of 39
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Anonymous
Not applicable

Hi everyone.

 

Well, it's been a nightmare setting my phone up.  Just couldn't get service.  Hurdle after hurdle. Now seems to be ok.

 

Can any of you help me with the following:

 

How can I transfer the data from my old phone onto the new iPhone?

 

How can I use the internet and how can I access my hotmail account?

Message 34 of 39
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Anonymous
Not applicable
What was your old phone ?

Gmail would have backed up your contacts if you used it. Just input that into the email accounts in your phones settings.

DropBox can be used for most other things.
Message 35 of 39
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jonsie
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Registered:

MI5
Level 94: Supreme
  • 143452 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Apple help link here https://www.apple.com/uk/support/iphone/mail/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 37 of 39
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Anonymous
Not applicable

Sorry, I really didn't understand any of that last message.

 

My old phone was a Nokia 113

Message 38 of 39
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Anonymous
Not applicable
What sort of 'data' are you wanting to move across.

If you don't have loads of Contacts then manually key them in.

To use your Hotmail address here is the walk through http://support.apple.com/kb/HT4810

To use the internet on your iPhone ask O2 customer services to put you on iData settings on your account.
Message 39 of 39
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