Solved: Change Tariff & Bolt ons

Gummybear · ‎15-11-2022

I am waiting for a change of tariff to kick in (25th November start date) meanwhile can I add on bolt ons of data as its not giving me the option online or via the automated helpline?

MI5 · ‎15-11-2022

@Gummybear

You can only make one change per month yourself so you'll need to contact o2 to add a bolt on.

4445 or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-11-2022

@Gummybear

You can only make one change per month yourself so you'll need to contact o2 to add a bolt on.

4445 or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-11-2022

Sorry but you can't add bolt ons whilst a tariff change is happening

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

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