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Change Surname

jayneb658
Level 1: Joiner
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Can i change my surname on my account, as i have gone back to my maiden name ??

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Cleoriff
Level 94: Supreme
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@jayneb658 

Follow the advice here https://www.o2.co.uk/help/account-and-billing/changing-your-name

 

Please note, unless this change back to maiden name has been done officially, you may have difficulty giving required proof to O2.

 

You may have to give customer services a call to check (202 or 4445)

Veritas Numquam Perit

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Cleoriff
Level 94: Supreme
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Registered:

@jayneb658 

Follow the advice here https://www.o2.co.uk/help/account-and-billing/changing-your-name

 

Please note, unless this change back to maiden name has been done officially, you may have difficulty giving required proof to O2.

 

You may have to give customer services a call to check (202 or 4445)

Veritas Numquam Perit

Girl in a jacket
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EmilieT
Former Staff
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Good morning @jayneb658 , and welcome to the forum Wave

 

The info above should help you get your name updated, but please do let us know how you get on and if you have any other questions at all!

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jayneb658
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Hi Thank you for the advise. Sorry i am slow in replying 

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Cleoriff
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No problem @jayneb658 

Hope it helped wink

Veritas Numquam Perit

Girl in a jacket
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