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Change Sim Only plan

Jessica_Banks
Level 1: Joiner
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on ‎19-03-2024 07:14

on ‎19-03-2024 07:14

Hi, I would like to change my Sim Only plan as I am now eligible to upgrade. I can see that you have an offer for 32GB for £8 per month, please can you switch me to this.

Thank you,

Jessica

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madasaf1sh
Level 78: King of Kings
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on ‎19-03-2024 07:43

on ‎19-03-2024 07:43

@Jessica_Banks 

 

No one on this customer to customer community can do anything to your account. 

You can can do all this via myo2, and using the Upgrade option, if this is from uSwitch or Money Supermarket, then follow the links from them and upgrade via that method...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
Level 69: Guiding Light
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‎19-03-2024 08:21 - edited ‎19-03-2024 08:21

‎19-03-2024 08:21 - edited ‎19-03-2024 08:21

@Jessica_Banks 

Is that through USwitch?

Just go on the USwitch site and press buy

You will be taken to O2 who will ask if you are an existing customer and if you want to Upgrade.

Did it myself last week

No need to talk to anyone 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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