Solved: Change Mobile Number ??

Anonymous · ‎20-06-2014

Hello
Was just wondering I'm on a pay monthly contract and have been getting some bad calls all the time for the past month is there anyway I can get my number changed will O2 do that for me or not ???..
Let me know guys please thank u

MI5 · ‎20-06-2014

Calls CS on 202. You can get one free number change after that you have to pay (£35 I think from memory)......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-06-2014

Calls CS on 202. You can get one free number change after that you have to pay (£35 I think from memory)......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-06-2014

Oh OK thank

MI5 · ‎20-06-2014

Let us know how you get on

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-06-2014

Hi @Anonymous

Another option is to keep your number and follow the advice in this official 02 link

http://www.o2.co.uk/help/everything-else/unwanted-calls-and-messages

Anonymous · ‎21-06-2014

Hello
And I would like 2 thank @MI5 and @Anonymous for ur advice and help..
But I would also like to thank the agent I had a chat with online Abish he was quick to handle my problem and it got sorted within 5minutes Love O2 thanks ....
Wish I could say the same about there signal lol but I'm still holding on...

Anonymous · ‎21-06-2014

Glad to hear you've been sorted

Signal improvement will follow but it may take a bit longer than 5 minutes. 😞

MI5 · ‎21-06-2014

Good job done mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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