Solved: Change Data Package to Blackberry

Anonymous · ‎20-12-2012

Hi - I upgraded from my Blackberry 9780 to a Nokia Lumia 820 in November and have really struggled to get on with the Lumia. It's got to the point where I need to make a serious decision and the thought of another 22 months of the Nokia isn't great!

I went for the £26 Unlimited calls and text and 1GB data offer tariff and a 1GB data bolt-on at £5 via Carphone Warehouse. Can I switch the additional data bundle for a Blackberry bolt-on? I know that I'll need a SIM change, but before I start looking for a Blackberry, I want to make sure what I want to do is possible.

Grateful for your help please

Thanks

wellfed

MI5 · ‎20-12-2012

Yes you can change to the data package to suit your phone via a call to CS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-12-2012

Yes you can change to the data package to suit your phone via a call to CS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-12-2012

Yes you need to contact CS on 202 from your phone and they will swap it over.

Funny, have yet to meet/speak to anybody that has got on with a lumia series phone yet.

Anonymous · ‎20-12-2012

Many thanks M15 & steersy - that was seriously quick response! I'll head off on a BlackBerry hunt after Christmas 🙂

Anonymous · ‎20-12-2012

He is a little speedy is our MI5.

Have a great christmas and good luck with the phone shopping.

MI5 · ‎20-12-2012

@Anonymous wrote:
He is a little speedy is our MI5.

That depends on Virginmedia

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-12-2012

I was in having a clear out in my storage cupboard in the shop and came across a brand new Belkim N1 router completely boxed. Happy to send it out to you fella if it helps.

MI5 · ‎20-12-2012

Cheers mate, I'll drop you a PM

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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