Solved: Change Account Holder

Anonymous · ‎04-02-2013

Hello,

I currently have a simplicty sim contract that ends in March which is currently under my mums name. I'm now in a position where i can take over the bill and make the payments myself.

I wanted to know if it was possible to change / transfer the account holder into my name & account details?

Otherwise if i set up a new contract in my name and cancel the one in my mums name, is it possible to still keep my number by transfering it from my mums o2 sim to my new o2 sim?

Any suggestions will be appreciated,

Thanks.

MI5 · ‎04-02-2013

You can do either but you will need your Mum to instigate the changes as she is the current account holder.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-02-2013

You can do either but you will need your Mum to instigate the changes as she is the current account holder.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎04-02-2013

Whichever way you do it you will also have to pass a credit check.

I DO NOT WORK FOR O2

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