Cemal Kockiri

[CemalKockiri]

Why did you close my account I don’t know I tall you before I pay monthly and about this COVID-19 I get let’s money if I get normal I will pay all my bills now I can’t pay nothing and so what I need to do I can’t call I can’t use my date then stopped to all my contact then I pay this money then turned my account back to normal pay you go make it because I am not happy this company your company block me everything for what I didn’t pay my bills if I have money in my account you account not taking now I pay another bills and you bills going to next month

[Bambino · Accepted solution]

@CemalKockiri This is not O2. This is a customer community.

You can call the Payment Management Team for free from any phone on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am