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Cashback how to claim

Anonymous
Not applicable

on ‎06-03-2017 22:01

on ‎06-03-2017 22:01

Cash back when will I get this or how do I get it. Took out pay monthly Samsung. 27 a month then after 50 pound cash back it would drop to 24 pound
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MI5
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on ‎06-03-2017 22:05

on ‎06-03-2017 22:05

Who offered you the cashback?
O2, another website, carphone warehouse?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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‎07-03-2017 00:16 - edited ‎07-03-2017 00:17

‎07-03-2017 00:16 - edited ‎07-03-2017 00:17

@Anonymousyou appear to have two threads started tonight. One on cancelling direct debit here... ...https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancel-direct-debit/td-p/1043239

Are they linked in any way? If so, it would make things easier if you kept everything on one thread...

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gmarkj
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on ‎07-03-2017 07:11

on ‎07-03-2017 07:11

Cashback is normally offered through one of the internet 3rd party companies.
Generally you need to submit one or more bills after a number of months to show that the contract is 1) still active and 2) being paid off.
However only you would know who you took the contract through and thus who to submit the bills to...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
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on ‎07-03-2017 07:31

on ‎07-03-2017 07:31

I'm not aware of o2 offering any cash back deals hence the reason for asking.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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