Solved: Carphone warehouse contacted me about upgrade - Page 4

Charlieboyoo · ‎24-05-2016

Yesterday I received a call from a Belfast number yesterday and they said they are calling on behalf of carphone warehouse.Then they said you are eligible for an upgrade.i asked how did they get my details cause I always deal with o2 direct and they couldn't answer me.Then they tried to offer me a phone.i said I can get it cheaper elsewhere and they said sure you can return it within 14 days!i said I'm nit interested.wouldnt get the hint.Who handed my details out?I never agreed for details to be passed to a third party.

MI5 · ‎24-05-2016

Yeah I'm glad I checked mine first thing and brought this latest fiasco to the fore.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎24-05-2016

The problem is that our numbers are out there now, it can't be undone and no apology can suffice.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎24-05-2016

3 to 5 spam calls a day are testament to that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎24-05-2016

Hi guys,

I'll get an update as soon as I can on this.

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Charlieboyoo · ‎01-06-2016

Strange I received a notification saying that a reply has been accepted as a solution.I thought we where waiting on an update from Toby?

MI5 · ‎05-06-2016

o2 are denying they did anything wrong and trying to cover it up - they are hoping we will go away if we are ignored long enough.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Beenherebefore · ‎05-06-2016

@MI5 wrote:
o2 are denying they did anything wrong and trying to cover it up - they are hoping we will go away if we are ignored long enough.

"My life is a facsimile of a sham"

MI5 · ‎05-06-2016

Well nothing has been found in over a week and no official updates either!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Beenherebefore · ‎05-06-2016

@MI5 wrote:
Well nothing has been found in over a week and no official updates either!

"My life is a facsimile of a sham"

Anonymous · ‎27-06-2017

Oh dear, I only just discover that they have all my contact preferences on...and I have been receiving calls from carephone warehouse regarding to my upgrades in the last 2/3 weeks. Luck now I know what to do.

This is disgrace as I am too being O2 customer over 10 years!

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