Carphone Warehouse hard sell

[Brian1]

I did not order this upgrade - we just talked about it.     Ive logged into my o2 and it says Im tied into a new 2 year deal!  Not happy. Does anyone know how I can email o2 customer services ?

thanks 

Order details

xxxxxxxxxxx Brians phone

Order number c-xxxxxxxxx

Order status	Complete
Date ordered	02 January 2019

Item description	T:CR7398:1000Mins:24M:3GB:GBP23:S6,,B:CR7453:SpendCap:NoCap:Bolton:FOC,B:CR5911:3GB:DataWiFi:Smartphone:INC:bolton,SAMA7BLA
Item cost (including VAT)	£0.00

Total (excluding VAT)	£0.00
VAT	£0.00
Total (including VAT)	£0.00

Delivery information

Delivery address	Not Applicable
Delivery option	Not Applicable

[MI5]

@Brian1 No email address I'm afraid, all O2 contact details here http://www.o2.co.uk/contactus 

You should also remove your personal details as this forum is public.

[Bambino · Accepted solution]

@Brian1 O2 has no email address any longer (I know, I know). You took the contract with CPW. It's really them you should be dealing with.

[jonsie]

---

@Bambino wrote:

@Brian1 O2 has no email address any longer (I know, I know). You took the contract with CPW. It's really them you should be dealing with.

---

Yes, call CPW. Was this a cold call or did you go instore.

[Cleoriff]

Why does it show 0.00 against the price? Looks as if the 'order' cost nothing?!

[MI5]

---

@Cleoriff wrote:

Why does it show 0.00 against the price? Looks as if the 'order' cost nothing?!

---

Free phone or nothing to pay upfront if only a simo.

[Anonymous]

Looks like a 24 month 3GB Contract that either hasn’t completed or Is some sort of special deal if it shows 0.00?

[MI5]

No, it shows zero upfront and £23 per month.....

[pgn]

Had to laugh at the way some emojis appeared, by chance...