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Card payment not working

Becs67
Level 1: Joiner
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I've tried both visa and Mastercard and neither are being accepted in the app on online. Is there bank details i can use to pay?

 

 

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MI5
Level 94: Supreme
  • 151770 Posts
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@Becs67 

See this guide

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151770 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Becs67 

See this guide

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Breanna
Former Staff
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Hi @Becs67 were you able to get your payment through?

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