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Anonymous
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Accepted Solution

Cap on monthly bill

Had a huge calls bill for my son how do I cap the number of calls he makes?

Anonymous
Posts: 0

Re: Cap on monthly bill

You cannot on pay monthly contracts. Smiley Sad
Anonymous
Posts: 0

Re: Cap on monthly bill

If he continues then talk to him about taking the SIM card off him and replace it with a payg SIM card but that will mean you will still have the monthly bill.

Last resort if On refresh is to pay off the handset plan and move the number onto a 30 day rolling contract or payg account.
Posts: 71,969
Topics: 550
Solutions: 3,445
Registered: ‎04-01-2009

Re: Cap on monthly bill

You can keep an eye on his usage in My O2.

Posts: 89,318
Topics: 536
Solutions: 11,673
Registered: ‎04-04-2012

Re: Cap on monthly bill

Removing the phone is the only way with your current tariff although you could consider changing tariff to one with unlimited mins as it may work out cheaper for heavy users.....
The cheapest unlimited contract tariff starts at £18.00
http://www.o2.co.uk/4g/4g-tariffs
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Cap on monthly bill

If you are no longer inside your minimum term you could swap the sim to Tesco Mobile who also use the o2 network. They do offer capped tariffs.

Or as suggested above move to an unlimited tariff for calls which would also resolve your issue although it may cost you a little more than you pay for your contract now (but would stop the large bill shock)
Anonymous
Posts: 0

Re: Cap on monthly bill

Thank you all for you help and advice. His bank account is empty now silly boy.

Anonymous
Posts: 0

Re: Cap on monthly bill

You're welcome from us all.

Yes certainly a learning curve. Smiley Happy
Posts: 71,969
Topics: 550
Solutions: 3,445
Registered: ‎04-01-2009

Re: Cap on monthly bill

Hopefully he has learned the hard way Smiley Wink

Anonymous
Posts: 0

Re: Cap on monthly bill

Thanks will look at Tesco sim.