Cap on monthly bill

[Anonymous]

Had a huge calls bill for my son how do I cap the number of calls he makes?

[Anonymous · Accepted solution]

You cannot on pay monthly contracts. 😞

[Anonymous]

If he continues then talk to him about taking the SIM card off him and replace it with a payg SIM card but that will mean you will still have the monthly bill.

Last resort if On refresh is to pay off the handset plan and move the number onto a 30 day rolling contract or payg account.

[jonsie]

You can keep an eye on his usage in My O2.

[MI5]

Removing the phone is the only way with your current tariff although you could consider changing tariff to one with unlimited mins as it may work out cheaper for heavy users.....
The cheapest unlimited contract tariff starts at £18.00
http://www.o2.co.uk/4g/4g-tariffs

[Anonymous]

If you are no longer inside your minimum term you could swap the sim to Tesco Mobile who also use the o2 network. They do offer capped tariffs.

Or as suggested above move to an unlimited tariff for calls which would also resolve your issue although it may cost you a little more than you pay for your contract now (but would stop the large bill shock)

[Anonymous]

Thank you all for you help and advice. His bank account is empty now silly boy.

[Anonymous]

You're welcome from us all.

Yes certainly a learning curve.

[jonsie]

Hopefully he has learned the hard way

[Anonymous]

Thanks will look at Tesco sim.