Solved: Cant understand bill

Rose6 · ‎12-10-2022

Why does my bill have - sign before every amount?

Bambino · ‎12-10-2022

@Rose6 A minus sign means you're in credit.

How do I get to the 'Download Bill' page? (o2.co.uk)

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎12-10-2022

@Rose6 A minus sign means you're in credit.

How do I get to the 'Download Bill' page? (o2.co.uk)

I DO NOT WORK FOR O2

gmarkj · ‎12-10-2022

Normally that indicates a credit (either on that line or for the total) and so the amount you "owe" is negative as there is nothing to pay @Rose6 such as the screen grab below.

The other option is that it is a payment that has been made.

Some more information is on the guide below:

Guide: How do I get to the 'Download Bill' page?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2

Cant understand bill

Account issues

Keep old Phone number

Need PUK code

Lost sim card

Change payment date