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ians325 · ‎21-09-2023

My orders

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Can't track my order.

MI5 · ‎21-09-2023

@ians325

Known issue currently.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-09-2023

@ians325

Known issue currently.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ians325 · ‎21-09-2023

no reply on twitter or fb

pgn · ‎21-09-2023

@ians325 wrote:
no reply on twitter or fb

Pick one platform and stick with it. The same team covers all 3 platforms, @ians325 - and be persistent. Good luck.

Links to O2 Social Media Team here

MI5 · ‎21-09-2023

and don't expect an instant reply.

I can image many requests for help from expectant iPhone customers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎21-09-2023

@MI5 wrote:
and don't expect an instant reply.
I can image many requests for help from expectant iPhone customers.

I always wondered - they breed 😆

Links to O2 Social Media Team here

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