Solved: Cant find my order confirmation?

Paradin · ‎15-05-2020

Hi, yesterday i upgraded my contract and phone to an S20 ultra 5g which obviously had the offer to claim the free active watch however during the claim it requires an invoice/receipt/order confirmation with date of purchase, the retailer name/logo and the qualifying product purchased.

However i have not been given any of the things it asks for and i cant find them anywhere, does anyone know where i could find it at or how i could get what i need?

MI5 · ‎15-05-2020

@Paradin

It will appear in your orders section of your MyO2 once the device has been delivered and your MyO2 updated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-05-2020

@Paradin

It will appear in your orders section of your MyO2 once the device has been delivered and your MyO2 updated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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