Cant contact o2

[Kelly8]

Trying to contact o2 as my Bill's been paid but still waiting nearly 48 hours for me to have my calls, data and texts back! When you call they just put the phone down unless its fraud or stolen phone!

[Cleoriff]

@Kelly8 

Loads of numbers in this guide Guide: Coronavirus Community Help and Support 

Use any or all of them. Press any option whether it's relevant to you or not.

Best of luck.

[jonsie]

It usually takes up to 48 hours but

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808