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Cannot reach 02

renjoe
Level 1: Joiner
  • 2 Posts
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hey there, 

I cannot reach 02 at all, I tried different numbers. 

Maaybe there is an email I did not see...? Thank you

 

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Cleoriff
Level 94: Supreme
  • 122366 Posts
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Registered:

Hi @renjoe 

No email I'm afraid. All contact numbers for O2 are in this guide. Guide: Coronavirus Community Help and Support 

Press fraud or Lost and stolen to get through.

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

 

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 4
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Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @renjoe 

No email I'm afraid. All contact numbers for O2 are in this guide. Guide: Coronavirus Community Help and Support 

Press fraud or Lost and stolen to get through.

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
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renjoe
  • 2 Posts
  • 1 Topics
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Registered:

great thank you!

Message 3 of 4
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Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

You're welcome @renjoe thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
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