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Cannot make or receive calls on mobile

Wendymoon1
Level 1: Joiner
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Cannot make or receive calls on myiPhone 5
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Bambino
Level 84: Resplendent
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@Wendymoon1 You can check to see if there is an outage in your area here: http://status.o2.co.uk/

 

If there is a problem, you can download the MyNetwork app and report it: https://www.o2.co.uk/apps/my-network

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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See our help here to determine where the problem lies https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
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Anonymous
Not applicable

Have you tried lightly cleaning the SIM card 

Message 4 of 5
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Marjo
Former Staff
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Hey @Wendymoon1 welcome to our forum! Did the above suggestions help out with the issue or are you still struggling with calls? Please do let us know how you're getting on.

 

Cheers guys for your help @Bambino@MI5, @Anonymous!

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