Solved: Cannot get PAC code from 65075 and my O2 account

Headbujj · ‎18-01-2023

I have talked to several CS from O2, but still have no luck solving the issue.

After I texted PAC to 65075, I saw the message below:

Hi, it's O2. There's been an issue processing your request, please try again later.

If I access my O2 to check my PAC code, I saw the message below:

Oops. Something went wrong. There's been a slight problem getting your details. Please contact us for more help.

I called 202 and talked to several persons and just got bounced to different departments, any advice will be highly appreciated...

MI5 · ‎18-01-2023

@Headbujj

Try messaging them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-01-2023

@Headbujj

Try messaging them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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